Tutorials

Isabel Evans

Independent Software Testing Consultant, United Kingdom

Independent quality and testing consultant Isabel Evans has more than thirty years of IT experience in quality management and testing in the financial, communications, and software sectors. Her quality management work focuses on encouraging IT teams and customers to work together via flexible processes designed and tailored by the teams that use them. Isabel authored Achieving Software Quality Through Teamwork and chapters in Agile Testing: How to Succeed in an eXtreme Testing Environment; The Testing Practitioner; and Foundations of Software Testing. A popular speaker at software conferences worldwide, Isabel is a Chartered IT Professional and Fellow of the British Computer Society, and has been a member of software industry improvement working groups.

Quality in use: the beating heart of the user experience

In today’s business environment, the user experience and the commercial imperatives have become overwhelmingly important. It is vital that testers understand quality in use and the user experience, in order that we focus projects correctly. "Quality in use" measures the human, business and societal impacts of products. Isabel uses examples from real projects to discuss how testers design tests derived from the user personas, contexts of use, and acceptance criteria. This requires testing during early testing of concepts and designs and later testing on built products.


Erik van Veenendaal

Improve IT Services BV, Bonaire

Erik van Veenendaal www.erikvanveenendaal.nl is a leading international consultant and trainer, and a recognized expert in the area of software testing and requirement engineering. He is the author of a number of books and papers within the profession, one of the core developers of the TMap testing methodology, a participant in working parties of the International Requirements Engineering Board (IREB), and currently a board member of the TMMi Foundation. Erik is a frequent keynote and tutorial speaker at international testing and quality conferences. For his major contribution to the field of testing, Erik received the European Testing Excellence Award (2007) and the ISTQB International Testing Excellence Award (2015). You can follow Erik on twitter via @ErikvVeenendaal.

Discount Usability Testing

It remains strange that when no less than 40% of the software code that is being developed world-wide is directly or indirectly related to the user-interface, we still only dedicate a minimum percentage of our test effort to usability testing. In the Agile era where everything needs to be result-focused, low on documentation, and highly efficient, there are a number of relatively easy-to use and easy-to-learn usability test techniques. In this tutorial you will learn and practice heuristic evaluation, cognitive walkthrough and the SUMI questionnaire.


Linda Lemieux

Senior Vice-President BMM Test Labs, Canada

Linda is a thought leader with over 30 years’ experience in software and QA consulting and staff management. She has planned, directed and managed software development, QA and integration transition and outsourcing activities for global outsourcing programs. Linda has managed QA portfolios with multiple projects ranging from 25 to 600+ resources for Fortune 500 technology clients. She directed a team of 2000+ QA and technology employees located in the US, UK, Canada and India. In 2012, Linda’s team won the Develop Industry Excellence Award for the Best Outsourcing QA partner. She is a regular conference speaker at international conferences like Star West, Game Developers, Uplink, etc.

Gaming Testing: Video Games

This tutorial will cover both business verticals of Gaming Testing, they are Casino Games Testing and Video Games Testing. Ms. Lemieux will present the Video Games Testing tutorial which includes the following: Video Games QA business drivers, Console game testing processes and specificities, Online and PC games testing processes and specificities, Mobile & social game testing, Virtual world & In game purchase testing, Technical compliance testing, Video games automation.


Jen Leger

Director of QA & Automation BMM Test Labs, Canada

Jen is a senior QA leader with over 15 years of experience in the strategic, tactical and operational aspects of QA. She is Vice President of CSTB and Vice Chair Governance for ISTQB. Jen has successfully completed QA Audits for multiple clients including SWOT analysis, GAP analysis and roadmaps for QA and Test improvements. Jen is a people leader to a team of 75+ and is responsible for: coaching & mentoring team, performance management, hiring, promotions, etc. She is also responsible for leading the design and development effort of the test automation architecture and framework. Working with local universities and colleges she has produced innovative test automation solutions. Jen is a regular speaker at international conferences.

Gaming Testing: Casino Games

This tutorial will cover both business verticals of Gaming Testing, they are Casino Games Testing and Video Games Testing. Ms. Leger will present the Casino Games Testing tutorial which includes the following: Casino Gaming QA business drivers, Traditional and non-traditional gaming devices, Casino Gaming test types and approaches, Technical compliance testing and the different jurisdictions, Automation in the casino gaming world, Casino Gaming test psychology specificities overview.


Yaron Tsubery

Director QA & Testing Manager Enghouse Interactive Ltd, Israel

Yaron Tsubery has more than 20 years in Software development, QA and Testing field. Yaron is an IT executive with excessive experience in managing QA & Testing organizations conducting large-scale, complex, real-time system testing at various sectors: Telecom, Banking, IT and Medical Devices. In charge of planning and implementing control quality assurance systems and SDLCs, while using best practice industrial standards (e.g. CMMi, TMMi, ISO, TPI etc.). Preparing and leading a large international company at the Telecom industry through ISO 9001: 2000 certification. Yaron is the former President of ISTQB® and is also the President and founder of the ITCB®. He is a member of IQAMF and in SIGiST Israel. In addition, Yaron has been invited as a speaker to important international conferences to lecture on subjects related to QA & Testing.

Mobile Testing

This tutorial is an introduction to Mobile application testing and provides the most relevant techniques and terminology in this domain. It focuses on tests specific to mobile applications as opposed to generic testing principles and techniques. The tutorial is largely OS-independent and techniques taught here can be applied to all types of mobile applications. It also provides hands-on testing using buggy applications to show on how to use automatic tools for testing mobile apps. The tutorial builds on the CMAP© Mobile App Testing - Foundation Level certification.


Clive Bates

Managing Consultant Experimentus, UK

Clive has been in the Software Testing industry for over 25 years. He is an accredited TMMi Lead Assessor and conducts assessments in the UK and other various countries including USA, China, India, Malaysia and Australia. Clive is one of the founder members of the board that developed the original ISEB/ISTQB testing qualifications. He is one of the Directors of UKTB, chair of the Accreditation panel and actively representing the UK as Vice Chair on the ISTQB Process and Audit Working Group. Clive has presented at a large number of testing conferences - Softec, SEETEST 2015, StarWest, StarEast and EuroSTAR as well as specialist testing conferences in the UK, Norway, Sweden, Finland, Holland. He has also contributed articles in various industry magazines, journals and books.

Success from Failure

How many times have you heard the phrase “failure is not an option”? In this tutorial Clive will explore how we can learn that failure, if managed carefully by using risk, should be an option and how it will help take us on the journey to success in our workplace. This presentation looks at the subject of “Success” from another angle by recognizing the value of failure. The ideas introduced will address how testing and risk will help us to learn about application/systems and where the failures are.


Patricia McQuaid

Professor of Information Systems at California Polytechnic State University, USA

Patricia McQuaid, Ph.D., CISA, is a Former President and co-founder of the ASTQB, Member, Board of Directors, of the HASTQB, Vice-President of North America for iSQI. Her research interests include software quality, software testing, project management, and process improvement. She is an associate editor of the Software Quality Professional (SQP) journal, ASQ's Software Division’s professional journal, a Senior Member of ASQ, a member of IEEE and the Project Management Institute (PMI). She is the Program Chair for the next World Congress for Software Quality, 7WCSQ, to be held in Lima, Peru in March 2017. It is sponsored by the Software Division of ASQ, JUSE, and the International Software Quality Institute (iSQI), representing Europe. Patricia was a Speaker at the very first SEETEST conference in Bulgaria in 2008.

Test Design Techniques

One of the most important aspects of testing is to assess that the system does what it is supposed to do. This session deals with Test Design Techniques and will cover five specification-based (black box) techniques, including: equivalence partitioning, boundary value analysis, decision table testing, state transition testing, and use case testing. It will also cover two structure-based (white box) techniques: statement coverage and decision coverage, and why you should use decision coverage metrics rather than statement coverage metrics. The tutorial will be part lecture, and part “hands on”, where we will apply the principles learned and design test cases according to the various test design techniques.